Refund Policy
Last updated:
1. Introduction
This Refund Policy outlines the terms governing payments made for services, memberships, subscriptions, and digital features provided through the Fylo platform. By purchasing or subscribing to any service offered by Fylo, users acknowledge and agree to the terms stated in this policy.
2. Nature of Services
Fylo provides digital services and membership-based access to online platform features. These services become available to users immediately after successful payment confirmation.
Due to the digital and instant-access nature of these services, once access has been granted, the service is deemed delivered.
3. No Refund Policy
All payments made for Fylo memberships, subscriptions, platform access, or any digital service are final and non-refundable once the transaction has been successfully completed.
Users are strongly encouraged to carefully review all service details, pricing information, and membership benefits before completing a purchase on the platform.
4. Payment Responsibility
Users are responsible for ensuring that payment details, subscription selections, and purchase decisions are accurate before completing a transaction. Fylo shall not be held responsible for payments made in error by the user.
5. Payment Disputes
If a user believes that a payment has been processed incorrectly due to a technical error or duplicate transaction, they are encouraged to contact Fylo support for assistance.
Initiating payment disputes or chargebacks without first contacting support may result in temporary suspension of access to Fylo services while the issue is reviewed.
6. Policy Updates
Fylo reserves the right to update, modify, or revise this Refund Policy at any time. Any changes will become effective immediately upon publication on the Fylo website.
Continued use of the platform after policy updates constitutes acceptance of the revised terms.
7. Contact Information
For any questions or concerns regarding this Refund Policy, users may contact Fylo through the following details:
Email: fylo.life@gmail.com
Phone: +91 7997108777
Address: MG Road, Vijayawada, Andhra Pradesh 520010, India